---
title: "Case studies"
description: "Case studies — From transcript to approved actions, including exceptions. Results follow once the customer approves release."
source_name: "Gen8"
source_url: "https://gen8.app/en/cases/"
site_home: "https://gen8.app/"
source_description: "Managed AI service for SMEs. We set up, connect and manage; you stay in control."
locale: "en"
copyright: "© 2026 Gen8 VOF · Dutch Chamber of Commerce 92978789 · Delft"
modified_at: "2026-10-22T13:47:48.587Z"
---
# Case studies
## What happened, *including the exceptions*.
Each case describes the starting point, what we built, where people stayed involved and what it achieved. Results are only included with the customer's permission; each case starts with its evidence status.
- [Business service provider: meeting to follow-up]()From transcript to approved actions, including exceptions. Results follow once the customer approves release.menselijke-goedkeuringoperationsSeptember 20, 2026
- [Installation contractor: weekly report from three sources]()A weekly report from three sources, with differences made visible. Results follow once the customer approves release.operationsread-onlySeptember 17, 2026
- [IT provider: searchable knowledge, permissions intact]()Make knowledge accessible while existing permissions remain decisive. Results follow once the customer approves release.sharepointread-onlyitSeptember 15, 2026
- [Service agency: inbox triage with escalation]()Sort incoming email with a visible escalation route. Results follow once the customer approves release.servicemenselijke-goedkeuringSeptember 13, 2026
## Does one of these processes look like yours?
Tell us in an introductory conversation. During scoping, we assess whether the same approach fits and where the differences lie.
[Book an introduction]()