---
title: "Email — Capabilities"
description: "Workflows that start or end in a mailbox: triage, follow-up and drafts. — Assess relevant emails and propose reviewed Jira tasks, with source references and…"
source_name: "Gen8"
source_url: "https://gen8.app/en/mogelijkheden/category/e-mail/"
site_home: "https://gen8.app/"
source_description: "Managed AI service for SMEs. We set up, connect and manage; you stay in control."
locale: "en"
copyright: "© 2026 Gen8 VOF · Dutch Chamber of Commerce 92978789 · Delft"
modified_at: "2026-10-22T13:46:59.896Z"
---

# Email — Capabilities

## Email

Workflows that start or end in a mailbox: triage, follow-up and drafts.

- [Connecting Gmail to Jira](<https://gen8.app/en/mogelijkheden/gmail-naar-jira/>)Assess relevant emails and propose reviewed Jira tasks, with source references and approval.gmailjiramcpmenselijke-goedkeuringoperationsSeptember 20, 2026
- [Gmail follow-up into HubSpot](<https://gen8.app/en/mogelijkheden/gmail-naar-hubspot/>)Assess email and propose a HubSpot contact, note or task, with approval beforehand.gmailhubspotgeconfigureerdmenselijke-goedkeuringSeptember 11, 2026
- [Handling customer questions with escalation](<https://gen8.app/en/mogelijkheden/klantvraag-afhandelen/>)Prepare draft answers to common customer questions and visibly escalate unusual requests.servicenativemenselijke-goedkeuringSeptember 16, 2026
- [Inbox triage with human approval](<https://gen8.app/en/mogelijkheden/inbox-triage/>)Messages sorted, summarized and given a draft reply; a person does the sending.servicegmailoutlooknativemenselijke-goedkeuringSeptember 13, 2026
- [Outlook to Salesforce](<https://gen8.app/en/mogelijkheden/outlook-naar-salesforce/>)Assess Outlook messages and submit proposed Salesforce updates for approval.outlooksalesforcegeconfigureerdmenselijke-goedkeuringSeptember 12, 2026