Gen8

Security, data and EU hosting

Security and data

Permissions remain decisive, even when a workflow does the work

A workflow sees only what the person it acts for may see. Processing takes place in the EU, every step is logged, and a person decides where consequences are significant.

  • Processing in the EU
  • Human approval
  • A log of every step

Principles

Three rules no workflow can avoid

Security in AI workflows is not a layer you add afterwards. It is built into what they may see, what they may do themselves and whether you can reconstruct what happened afterwards.

We answer those three questions for each process, together with your administrator, before anything goes into production.

The user's permissions

A workflow acts on behalf of a person and inherits their permissions. A document that person cannot open will not appear in an answer either.

Approval where it matters

By default, a workflow proposes and a person decides. We only execute automatically where consequences are minor and reversible.

A log of every step

Which source was read, which proposal was made, who approved and what was written. Without that trail, accountability is impossible.

What happens to data

The path of a single run

  1. Retrieve within permissions

    The workflow retrieves only what it needs for this task, through the integration and with the user's permissions.

  2. Process in the EU

    Processing takes place on EU infrastructure. We record the suppliers involved for each workflow.

  3. Propose, not execute

    The result is a draft, task or proposed change with a visible difference and source reference.

  4. Record

    Proposal, approval and execution are logged so it is clear afterwards who decided what.

↻ every step is logged

Control levels

Three levels, chosen for each action

LevelWhat the workflow doesWhere people are involvedWhen we choose this
Read onlyRetrieves, summarises, flagsReads the resultReporting, knowledge questions, monitoring
Human approvalMakes a proposal with a visible changeApproves, edits or rejectsEmail, CRM changes, documents, anything with consequences
Automatic with loggingExecutes and recordsChecks afterwards through the logSmall, reversible actions within one system

Honest about evidence

What we do not claim here

This page carries no certification badges. A badge only has value when backed by a valid certificate, completed audit or signed agreement, and anything we put here must be verifiable. Until those documents exist, we do not mention them.

Ownership

Who owns the workflow, and how can you leave?

Your systems stay yours

Integrations run on your accounts and permissions. We request no access broader than the process we are building for.

Resources and access agreed upfront

Before anything goes into production, ownership of workflows, knowledge sources and integrations is recorded in writing.

A workable exit

Stopping means access is revoked and you keep what belongs to you: your data, documents and process description.

Management is explicit

If a system or integration changes, someone must update the workflow. We agree who does that and how quickly instead of assuming it.

Frequently asked questions about security and data

Is our data used to train models?

We build workflows on supplier models and do not use customer data to train models. We record the supplier used for each workflow and its terms for each engagement.

Can a colleague use a workflow to access documents they are not allowed to see?

No, that is the starting point: the workflow inherits the permissions of the user it acts for. If source-system permissions are too broad, a workflow does not fix that; we report the finding.

What is in the log?

Sources consulted, proposal made, who approved or rejected it and what was written afterwards, with timestamps.

Where does processing take place?

On EU infrastructure. We record the components and suppliers involved for each workflow before it enters production.

Do you have a data processing agreement?

It is part of every engagement and we sign it before working with real data. The current version and status of our certifications remain marked above as open items until the documents are final.

Bring us your strictest requirement.

Tell us in an introductory meeting which rules apply in your organisation. We explain upfront what is and is not possible within them.

  • Response within one business day
  • No obligation