Gen8

How guidance works when you build it yourself

Builders · guidance

You build it yourself. We are by your side.

Building workflows, agents or a site on Gen8 always starts with a conversation. We then set up the platform together, review what you build and help when you get stuck.

  • Starts with a conversation
  • Review before production
  • Your own environment

The process

From first conversation to your own management

  1. Introduction

    We discuss what you want to build, for whom and whether doing it yourself is the best route. Sometimes the honest answer is that we should configure it for you.

  2. Kickoff session

    We take the first steps together: your environment, first integrations and an initial workflow for a process you know well.

  3. Platform setup

    Members, permissions and integrations belong to your own organisation. We record who may do what and who approves.

  4. Review and support

    We review before anything goes into production. Afterwards we help with questions, changes and new integrations.

↻ review and support continue after launch

Roles

Who does what

You know the work; we know the platform. The division below is the starting point. We agree for each engagement what you want to do and where you prefer our help.

ComponentYouUs
The processKnow the work, exceptions and decision-makersHelp translate it into an assignment, tools, knowledge and control
BuildBuild and test workflows, agents or pagesReview, give feedback and show what the platform can already do
IntegrationsArrange access with the right permissions through your administratorHelp configure and build a route if one does not exist yet
Into productionDecide what goes live and approve where requiredReview permissions, control and logging before production
After launchManage and improve what you builtSupport questions, changes and expansion

Review

What we check before going live

A review is not an inspection afterwards. We look at the points where workflows most often go wrong in production: permissions, control, logging and management.

We agree what to review and when for each engagement. How to record those agreements is explained under management, permissions and quality.

Frequently asked questions about guidance

Can I also sign up directly and start myself?

No. Building it yourself always starts with an introductory meeting. That lets us understand what you want to build and configure your environment around what you need.

Do I need programming skills?

Not for the design: you define the assignment, tools, knowledge and review points. An integration that does not yet exist does require technical knowledge, or help from us.

How long does guidance take?

That depends on what you build and how much you already know. We agree the process after the introductory meeting.

What if I would rather have you take over?

That is possible. Gen8 also operates as a managed service: we configure, connect and manage, and you decide what happens.

Tell us what you want to build.

In an introductory meeting, we discuss your plan and what the guidance involves. We also say if building it yourself is not a fit.

  • Response within one business day
  • Starts with a conversation