Sasker Soontiëns — Knowledge
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Gen8
Source: Sasker Soontiëns — Knowledge
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Knowledge
Sasker Soontiëns
Sasker Soontiëns is co-founder of Gen8 and of Skill-Up, a consultancy that helps companies, schools and governments put AI to work in practice. He speaks regularly about what AI can and cannot do at work, including at the Onderwijs-Arbeidsmarkttop Brabant (2023) and in a webinar by the NVLF, the Dutch association for speech therapy, on AI in speech therapy, and he has delivered ChatGPT training for professionals. At Gen8 he connects the technology with what an organisation needs in practice: which process to tackle first, and how to introduce it safely.
Decisions and control
The second implementation as proof
Once is a demo, twice is a pattern. What the second implementation demonstrates and what you need to measure.
Decisions and control
Choosing an internal AI pilot: bounded risk
Choose your first AI pilot for learning speed, not the largest promised saving. Four criteria, and why the customer-facing pilot usually waits.
Decisions and control
From AI demo to client process: seven gates
Seven gates between a working demo and a client process that runs every day. Each gate is a question you answer beforehand.
Knowledge, Documents
Connect documents and knowledge without losing permissions
The fastest knowledge base is one that ignores permissions. That is why you build it differently, along four design rules.
Knowledge
Internal knowledge base with AI: sources and permissions
Three things make an internal knowledge base useful: the source, permission and date. If one is missing, usage drops off.
Documents
Document processing: extraction is step one
Extracting the fields almost always works. What follows determines whether document processing actually saves time.
Meetings
Transcript, summary or action items?
Do not ask for all three. What you need follows from what must happen after the meeting, and each product has a different cost.
Meetings, Project work
From transcript to action after a meeting
A summary nobody opens changes nothing. How a meeting decision actually ends up on a board.
Decisions and control
From AI idea to production in five decisions
A pilot rarely fails on technology. These five decision points determine whether an idea reaches production.
Decisions and control
Which processes can you automate with AI?
Four questions determine whether a process suits AI. In some cases, automation is the wrong answer.